Dr. Michael Wu
Dr. Michael Wu is the Chief Scientist at Lithium, where he focuses on developing predictive and prescriptive algorithms to extract insights from social big data. His research spans many areas, including customer experience, CRM, online influence, gamification, digital transformation, A.I., etc. His R&D won him the recognition as anInfluential Leader by CRM Magazine along with Mark Zuckerberg and other industry giants.
Michael believes in knowledge dissemination, and speaks internationally at universities, conferences, and enterprises. His experiences and insights have inspired many global enterprises and are made accessible through “The Science of Social,” and “The Science of Social 2”—two easy-reading e-books.
LinkedIn profile: https://www.linkedin.com/in/michaelwuphd/
Twitter profile: @mich8elwu
- Theory vs. Practice in Implementing Successful Gamification
Wednesday 29th November 2017 2:00 pm Room 1